“Since I took the class in San Diego, my whole life has changed for the better. I am able to walk away and avoid situations very easy by knowing that we can ALL be hurt or killed in a seemingly minor scrap. In the past my ego always made me feel like less of a man when I was able to avoid a fight by talking my way out of it.

“I’m in the security business and it is part of my job to handle characters that loiter around our facility. These days, I always approach them with a smile and some conversation which makes them so much easier to deal with. It’s like they can sense that I know a secret and it’s OK for them to just ‘move along’.